Privacy Policy - IBT-Commerce

1. Introduction

Welcome to IBT-Commerce. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our Services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

Personal Information

When you register, make a purchase, or interact with our Services, we may collect:

Identity Data: Full name, username, or similar identifier
Contact Data: Email address, phone number, shipping and billing address
Financial Data: Payment card details (processed securely by our payment processors)
Transaction Data: Details about payments and purchases
Profile Data: Your preferences, feedback, and survey responses

Automatically Collected Information

When you visit our website, we may automatically collect:

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system
Usage Data: Information about how you use our website, products, and services
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Services

3. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose	Legal Basis
To process and fulfill your orders	Contractual necessity
To manage your account and provide customer support	Contractual necessity, Legitimate interest
To send you order confirmations, updates, and delivery notifications	Contractual necessity
To send promotional emails (with your consent)	Consent
To improve our website, products, and services	Legitimate interest
To prevent fraud and enhance security	Legal obligation, Legitimate interest
To comply with legal obligations	Legal obligation

4. Data Sharing and Disclosure

We may share your information with:

Service Providers

We share information with third-party vendors who perform services on our behalf, such as:

Payment processors
Shipping and delivery companies
Email service providers
Analytics and marketing partners

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, we may share or transfer your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL encryption for data transmission
Secure servers and firewalls
Regular security assessments
Limited access to personal information
Employee training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Generally, we retain customer data for 7 years from the date of your last transaction or interaction with us, unless a longer retention period is required by law.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You can request copies of your personal information
Right to Rectification: You can request correction of inaccurate information
Right to Erasure: You can request deletion of your personal information
Right to Restrict Processing: You can request restriction of processing your information
Right to Data Portability: You can request transfer of your data to another organization
Right to Object: You can object to our processing of your personal information
Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information provided in Section 10.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function
Performance Cookies: Help us understand how visitors interact with our website
Functionality Cookies: Allow the website to remember choices you make
Targeting/Advertising Cookies: Used to deliver relevant advertisements

9. Third-Party Links

Our Services may contain links to third-party websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

IBT-Commerce Data Protection Officer
Email: privacy@ibt-commerce.com
Phone: ibtcommerce@gmail.com
Address: Farin Doki along Minna Road

For general inquiries, please contact our customer support team at ibtcommerce@gmail.com.